Privacy Policy

1. Introduction

OceanVPS ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use our VPS hosting and Proxy IP services.

2. Information We Collect

We collect information you provide directly, including your name, email address, billing details, and any information submitted through support tickets. We also collect usage data such as login timestamps, IP addresses, and service usage logs necessary for provisioning and fraud prevention.

3. How We Use Your Information

We use collected information to provision and maintain your services, process payments, communicate with you regarding your account, prevent fraud and abuse, and improve our platform.

4. Data Sharing

We do not sell your personal information to third parties. We may share information with upstream infrastructure providers strictly as necessary to provision your VPS or Proxy IP services, and with payment processors to complete transactions.

5. Data Security

We implement encryption-at-rest for sensitive account data and enforce access controls internally. While we take reasonable measures to protect your information, no method of transmission or storage is completely secure.

6. Data Retention

We retain account and transaction data for as long as your account is active and as required to comply with legal and accounting obligations.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us through our Support Ticket system, subject to any legal retention requirements.

8. Cookies

We use essential cookies to maintain your login session and site preferences. We do not use third-party advertising or tracking cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact

For privacy-related questions, please contact us through our Support Ticket system or the details listed on our Contact page.